Privacy Policy
Sahou Lux Business Services LLC (“Sahou Lux”), the parent company of Sahou Lux Limousine and Sahou Lux Jets, recognizes the importance of protecting our customers’ privacy. Privacy is more than an issue of compliance – it is one of trust. With that in mind, our Privacy Policy is based on our basic belief of respect for the individual. This Privacy Policy describes:
– WHAT DATA DO WE COLLECT?
– OUR USE OF COOKIES
– HOW DO WE USE YOUR DATA?
– DO WE SHARE YOUR DATA?
– HOW DO WE PROTECT YOUR INFORMATION?
– HOW DO WE STORE YOUR PERSONAL INFORMATION?
– YOUR RIGHTS
– RETENTION OF INFORMATION
– CALIFORNIA RESIDENTS
– CONTACT INFORMATION
– CHANGES TO OUR PRIVACY POLICY
1. WHAT DATA DO WE COLLECT?
Information You Provide to Us:
We receive and store any information you enter on our websites (sahoullimo.com or sahouluxjets.com), mobile apps, or give us in any other way. Examples include:
– Name / username
– Contact information (email, home/business address, telephone numbers)
– Business/company name
– Passport details (including date of birth, image, and customer information)
– Travel plans and flight participants
– Payment information (encrypted bank card details)
– Customer profile notes (dietary and allergy requirements)
– Questionnaire or contest entry responses
– IP address, browser type and version, and operating system
Automatically Collected Information:
We may collect technical information such as:
– Website login information
– Purchase history and interactions on our website
– Phone numbers used to contact us
Please note that our services are not designed to attract individuals under 18. Do not contact us or provide personal data if you are under 18.
2. OUR USE OF COOKIES
What Are Cookies?
A “cookie” is a small file placed on your device to record information about your interaction with our websites.
How We Use Cookies:
We use cookies to:
– Provide secure browsing experiences
– Remember user preferences and progress during reservations
– Analyze and improve website performance
Types of Cookies We Use:
– Analytical/performance cookies
– Functionality cookies
– Targeting cookies
Your Consent to Cookies:
By using our website with cookies enabled, you consent to their use. You may adjust your browser settings to limit cookies.
3. HOW DO WE USE YOUR DATA?
We use your data to:
– Fulfill your requests for services
– Register and service your account
– Improve our service offerings and advertising
– Protect the security and integrity of our business and website
We may combine data from third parties with information collected directly from you.
4. DO WE SHARE YOUR DATA?
We share customer information only as follows:
– Third-Party Services: Partners assisting in flight operations, payment processing, or customer service will have limited access to necessary information.
– Legal Compliance: Information may be disclosed to comply with laws or protect rights.
– Business Transfers: In the event of a merger or sale, data may be transferred as part of our business.
5. HOW DO WE PROTECT YOUR INFORMATION?
We maintain industry-standard data encryption, firewalls, and access controls to safeguard your information.
6. HOW DO WE STORE YOUR PERSONAL INFORMATION?
Your information may be stored and processed in the United States or other countries where Sahou Lux operates. Transfers will comply with applicable data protection laws.
7. YOUR RIGHTS
You have the right to:
– Access the personal data we hold about you
– Correct inaccurate or incomplete data
– Request deletion of your data (subject to certain limitations)
– Restrict data processing
– Opt out of direct marketing communications
To exercise these rights, contact us using the details in Section 10.
8. RETENTION OF INFORMATION
We retain personal data only as necessary for business, tax, or legal purposes. Data no longer required will be securely deleted.
9. CALIFORNIA RESIDENTS
California residents may request:
– Categories of personal information collected
– Third-party recipients of personal information
We do not sell or disclose personal data for direct marketing purposes without consent.
10. CONTACT INFORMATION
Data Controller:
Sahou Lux Business Services LLC
Contact: 404-595-7064
11. CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on our websites, and your continued use of our services constitutes acceptance of the updated policy.
Last Updated: January 3, 2025