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Director of Private Aviation & Client Experience

Department: Aviation & Ground Transportation Operations

About Us

Sahou Lux Limousine is Atlanta’s premier black car and luxury limousine service, catering to business executives, celebrities, and elite travelers. We are seeking a Concierge & Client Relations Specialist to deliver world-class service and ensure every client receives an unforgettable luxury experience.

Job Summary

As the Concierge & Client Relations Specialist, you will be the first point of contact for VIP clients, corporate accounts, and event planners. Your role is to curate a flawless experience from booking to drop-off, handling special requests, coordinating high-end itineraries, and ensuring luxury service at every touchpoint.

Key Responsibilities

  1. Manage high-end client bookings and customize luxury transportation experiences.
  2. Handle last-minute itinerary changes and special requests with white-glove service.
  3. Coordinate with chauffeurs, hospitality partners, and private aviation teams.
  4. Ensure a seamless end-to-end experience by proactively anticipating client needs.
  5. Assist in marketing and relationship-building to grow Sahou Lux Limousine’s brand.
  6. Address client concerns immediately and professionally, ensuring satisfaction.

Qualifications

2+ years in luxury hospitality, VIP client management, or concierge services.

Strong interpersonal and communication skills.

Experience with CRM software and booking systems.

Professional, polished demeanor with a customer-first mindset.

Ability to work flexible hours, including evenings and weekends.

Be part of an elite team redefining luxury transportation.

Fleet & Flight Logistics Manager

Department: Aviation & Ground Transportation Operations

About Us

Sahou Lux Limousine is Atlanta’s premier black car and luxury limousine service, catering to business executives, celebrities, and elite travelers. We are seeking a Concierge & Client Relations Specialist to deliver world-class service and ensure every client receives an unforgettable luxury experience.

Job Summary

As the Concierge & Client Relations Specialist, you will be the first point of contact for VIP clients, corporate accounts, and event planners. Your role is to curate a flawless experience from booking to drop-off, handling special requests, coordinating high-end itineraries, and ensuring luxury service at every touchpoint.

Key Responsibilities

  1. Manage high-end client bookings and customize luxury transportation experiences.
  2. Handle last-minute itinerary changes and special requests with white-glove service.
  3. Coordinate with chauffeurs, hospitality partners, and private aviation teams.
  4. Ensure a seamless end-to-end experience by proactively anticipating client needs.
  5. Assist in marketing and relationship-building to grow Sahou Lux Limousine’s brand.
  6. Address client concerns immediately and professionally, ensuring satisfaction.

Qualifications

2+ years in luxury hospitality, VIP client management, or concierge services.

Strong interpersonal and communication skills.

Experience with CRM software and booking systems.

Professional, polished demeanor with a customer-first mindset.

Ability to work flexible hours, including evenings and weekends.

Be part of an elite team redefining luxury transportation.

Concierge & Client Relations Specialist

Department: Customer Service & Client Experience

About Us

Sahou Lux Limousine is Atlanta’s premier black car and luxury limousine service, catering to business executives, celebrities, and elite travelers. We are seeking a Concierge & Client Relations Specialist to deliver world-class service and ensure every client receives an unforgettable luxury experience.

Job Summary

As the Concierge & Client Relations Specialist, you will be the first point of contact for VIP clients, corporate accounts, and event planners. Your role is to curate a flawless experience from booking to drop-off, handling special requests, coordinating high-end itineraries, and ensuring luxury service at every touchpoint.

Key Responsibilities

  1. Manage high-end client bookings and customize luxury transportation experiences.
  2. Handle last-minute itinerary changes and special requests with white-glove service.
  3. Coordinate with chauffeurs, hospitality partners, and private aviation teams.
  4. Ensure a seamless end-to-end experience by proactively anticipating client needs.
  5. Assist in marketing and relationship-building to grow Sahou Lux Limousine’s brand.
  6. Address client concerns immediately and professionally, ensuring satisfaction.

Qualifications

2+ years in luxury hospitality, VIP client management, or concierge services.

Strong interpersonal and communication skills.

Experience with CRM software and booking systems.

Professional, polished demeanor with a customer-first mindset.

Ability to work flexible hours, including evenings and weekends.

Be part of an elite team redefining luxury transportation.

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